We aim to deliver high-quality digital services and maintain transparency with our customers. Please read the following policy carefully before making a purchase.
We offer refunds if requested within 24 hours of purchase, no questions asked. To initiate a refund, please contact contact@spolks.com with your order details.
If more than 24 hours have passed, refund requests are not automatically guaranteed and will be evaluated on a case-by-case basis by our support team. We may approve refunds in cases of:
Personal preferences or individual dissatisfaction with a product do not serve as valid reasons for a return in accordance with our refund policy.
In accordance with applicable digital product regulations, customers residing in EEA member states are not eligible for refunds once the service has been delivered or access has been granted.
By purchasing, you consent to the immediate delivery of service and waive your right to a withdrawal period under EU consumer laws.
We do not issue refunds in the following scenarios:
Subscription services may be cancelled at any time. Cancellations take effect at the end of the current billing cycle. You will retain access to the service until the cycle ends.